Hydrakos Consulting LLC (the name comes from the Greek words for water and dragon) is a partnership incorporated in Massachusetts, USA. Its owner and president is Edmund A. Marcarelli.

An experienced leader with a 30-year record of accomplishment in technology, outsourcing and operations, Ed advises organizations in financial services, healthcare and education on IT strategy and governance. He has a career history of productive interaction with clients and business partners in the U.S., Europe and Asia including a posting involving extended time in Gurgaon, India.

Ed’s background includes:

  • Technology governance and project management
  • Offshore vendor management/outsourcing
  • Enterprise technology strategy
  • Technology product development
  • Technology Domain Expertise:
    • Financial Services
    • Healthcare
    • Education and Social Services

Recent Client Engagements:

  • Advisor to a healthcare technology firm on IT strategy and governance
  • Analyzed and redesigned the Help Desk function of a national non-profit organization
  • Implemented dashboard reporting for a large non-profit by integrating Salesforce and Power BI
  • Advisor to an education software firm on IT strategy, data architecture and data analysis

Career Highlights:

Major Technology Initiatives

  • As Managing Director for a large global custodian, led the development and deployment of strategic initiatives that helped the firm establish itself as a technology leader in the industry
  • Led the multimillion-dollar, large scale outsourcing engagement that replaced the entire technology infrastructure for the European based Global Custody business of a top-tier Japanese bank
  • Led custody systems integration of a global client with 14 international locations and $30B in assets.

Off-Shore Vendor Management

  • Established oversight function for the first off-shore Business Process Outsourcing (BPO) center of a major custody bank.
  • Provided on-site management for BPO and IT vendors in multiple locations throughout India.

Prior to his career in Financial Services Ed spent eight years in local and state government including a time as the Director of Research and Systems for the Massachusetts Department of Youth Services.